How do I get a quote?
Prices are calculated using the weight, dimensions and collection and delivery locations of your parcel. To obtain a quote, you will need to know the weight of your parcel in kilograms and the dimensions of your parcel in centimetres.
Once on the quotes results page, you will be able to choose to book a next-day delivery , a standard delivery and even a same-day delivery service from a range of different couriers that can deliver throughout the UK and internationally.
You can use our quick quote tool to obtain the price for your parcel delivery.

What can I send?
We do have a list of prohibited items which we cannot carry at all. We also have a list of items which we can carry but will only be covered in the event of loss, not damage. Will there be any compensation cover applied to my order?

Please be aware we currently don’t include standard cover on our world services, you can however for a small fee cover you parcel up to $10,000 dependent on the service. For our international services we have introduced a new two tier cover option which provide excellent rates with and without cover.
We do have a list of items that we cannot carry at all (prohibited items) and a further list of items which we cover for loss but not damage.
Please read through this before purchasing cover for your parcel.

What does the price I pay include?
The price we charge includes the cost of shipping and any associated fuel surcharge. You can also track your parcel for free on our website.
We are not responsible for any duties, customs or taxes which may be requested by the customs officials in the recipient country. Any such charges will have to be paid by the recipient and are entirely separate from the shipping charges themselves.
Unfortunately we cannot advise what charges may be imposed since they vary from country to country and are dependent on the parcel contents.
What happens if my parcel is bigger/heavier than declared?

We realise that mistakes can happen, however, we would ask for your help to ensure we can keep our prices as low as possible by carefully weighing and measuring your parcel.
We rely on customer accuracy to ensure our pricing is the best we can offer, but even slight inaccuracies in dimensions can result in large volumetric differences, particularly on international parcels.
Should extra payments become due we reserve the right to recover them.