Terms & conditions

  • 1. Definitions In these Terms and Conditions where the following terms are used, they shall have the following meanings: (a) “Consignment” means any item(s) of any sort which are, may be, or are intended to be, received by us from any one sender at an address for us to carry and deliver to any recipient at any other address. (b) “Damaged Consignment” means a Consignment that is no longer in the condition in which it was received by us, or which is or becomes a health and safety risk. (c) “No Compensation Items” means items that are carried without compensation cover for damage and at your risk. (d) “Out of Gauge” a Consignment is deemed Out of Gauge if it is outside of the weight and dimensions that we carry on a particular service. (e) “Prohibited Items” means cannot be carried on any Service. (f) “Purchased” means when you accept the Service Order. (g) “The Collection Point” means the address at which a Consignment is received or collected by us. (h) “The Delivery Point” means the address to which any Consignment is delivered by us. (i) “The Excepted Risks” means: (i) war, invasion, act of foreign enemy, hostilities (whether war b